With constant system and product training, as well as modern fast equipment our staff is well equipped to assist in any underwriting matters, as fast and efficient as possible.
With efficient systems in place, insurer assistance and well-equipped and trained staff, claims are registered and handled as fast and effective as possible.
Strict procedures are in place to assure that quotes are handled as fast as possible. Reasonable turn-around times are set in place, but staff are monitored to assist as fast as possible.
Management is there to assist in complaints, new broker applications, commission enquiries, etc. All complaints must be sent to management for resolution.
A policy that fits the needs of the individual. Not only the easiest to read policy wording for the client, but a policy designed to best cover the insurance needs of any client.
With well-structured policies and wordings from leading insurers that offer the best possible cover for each client and their individual needs, no matter the industry they trade in.
A flexible policy to fit the requirements of individuals that usually run a business from home. This policy provides cover for personal and commercial lines items on one policy document, one policy number and one premium.
Whether small and independent or a major commercial operation, our policies takes care of the clients individual needs, as well providing cover for commercial assets and operational risks.
Working with insurer specialists, makes it possible for us to offer insurance solutions to hospitality and tourism business across Southern Africa as well as the Indian Ocean islands.
Well experienced insurer policies that offer the best possible cover for any sectional title. With not only competitive rates and efficient claims services, but also a well-structured policy wording.
With time-honoured relationships with leading insurers, we’re able to offer a well-structured policy for construction and engineering projects of any size.
Our insurers offer a broad range of liability insurance products for small businesses and large enterprises alike, these professionals can include engineers, architects, quantity surveyors, accountants, attorneys and insurance intermediaries.
With one of the lowest premiums in the industry, options include 30,45 or 60 days Car Hire, unlimited mileage, 7 group options, and one additional driver, mechanical breakdown can be added to the policy.
Excess waiver for any type of vehicle, including trailers, caravans and commercial vehicles. Our excess waiver waives the basic excess, the windscreen excess and theft excess, starting from only R80.00 p/m.
Non-motor excess waiver from only R25.00 p/m, this excess waiver waives all basic excesses of the House contents section, the Home owners section and the All-risk section. This cover can also be added on various sections of the commercial policies.
From only R35.00 p/m cover is provided for accidental damage to a tyre caused by braking, cuts, and punctures by foreign objects or bursts. This cover can be taken for any type of vehicle.
FOCUS Assist is there for you 24 hours a day, 7 days a week and 365 days a year, not only for mechanical and electrical breakdowns but also if you are involved in a collision. Assist covers up to R3 000 (VAT included) per annum on a personal lines policy, and R5 000 per annum on commercial lines policies.
Basic Household/Office Assist is only a phone call away, 24 hours a day, “7 days a week”. This service gives your client direct access to the right resources at the right time. The benefit covers the cost of the service providers’ call out fee and the first hour labour for the following: Plumbers, Glaziers, Appliances (white goods only), Electricians and Locksmiths.
Legal advice and assistance from qualified attorneys on any legal matter. This cover includes telephonic legal advice, two (30 minute), consultations with a qualified attorney, at no cost to your client.